Open roles

The role

Our first consumer product launches this year. It puts agents in the loop on real, physical things — not screens. You'll build the services behind it: the identity and logistics layer, the dispatch that turns a request into a real-world action, and the permission model that governs what first-party and third-party agents can do on a user's behalf. Built once for us, and for the retailers, brands, and developers who run on our stack next.

What you'll do

• Ship the identity and logistics services behind our first consumer product
• Build the dispatch layer that turns an agent or user request into a real-world action — pickup, delivery, handoff
• Own the permission and policy model for agents acting on a user's behalf
• Design the integration surface so retailers, brands, and external agents can plug in via MCP and related protocols
• Set the bar on eval, latency, observability, and failure recovery end to end

What we're looking for

• Shipped production systems that touch commerce, logistics, payments, or the physical world — not just chat
• Deep fluency in the agent, tool-use, and MCP stack
• Strong opinions on evaluation and the failure modes most agent demos hide
• Comfortable designing systems that integrate with the messy long tail of the real world
• Bias toward shipping, not whitepapering

The role

We already have a 3PL facility running, and our in-house robotics stack handles induction and indexing of physical goods at scale. You'll own the operation end to end: driving SLAs, throughput, and unit economics inside the current facility, scaling the robotics-driven line as volume grows, and deciding over time what stays with the 3PL, what we bring in-house, and where the next node goes. The ops model you build here is also the template commerce partners will adopt to run their logistics on our stack.

What you'll do

• Own the operation inside our existing 3PL facility — SLAs, throughput, loss, and cost per item
• Scale the in-house robotics and automation that powers induction, indexing, and storage of physical goods at volume
• Partner with engineering on the robotics roadmap — what gets automated next and where humans stay in the loop
• Tune the retrieval and last-mile handoff so real-world dispatch feels instant
• Make the call on what stays at the 3PL, what we bring in-house, and where the next node goes
• Own unit economics and report against them to the founder and board

What we're looking for

• Senior operations experience at a modern 3PL, micro-fulfillment company, or vertically integrated retailer
• Have run a live fulfillment operation against real SLAs, not just designed one on paper
• Worked alongside warehouse robotics and automation — and know where it actually saves money vs. where it doesn't
• Have broken and fixed a WMS; know the difference between a good pick rate and a great one
• Comfortable managing a 3PL relationship today and insourcing parts of it tomorrow
• Fluent in both the spreadsheet and the warehouse floor

The role

You'll design our first consumer product end to end, launching this year. The bar is flagship-grade craft: a single, coherent human design language across every surface. AI is the material beneath the surface — not the surface itself. No chatbot panes, no magic-wand buttons, no "AI" stamped on the UI. People should feel like they're using a beautifully made consumer app that just happens to do remarkable things. You'll define the design language, the materials (Liquid Glass, motion, haptics, native system integration), and the brand expression across every surface. The system you build here is what every partner-rendered surface on our stack will inherit. High design bar, founder-led.

What you'll do

• Define a coherent, human-first design language across every surface our products and services touch
• Design the consumer app end to end — onboarding, core flows, and the system materials beneath them
• Keep AI as the material underneath, not the surface — no chatbots, no magic wands, no copilot panes
• Use modern system materials like Liquid Glass, motion, and haptics to make the product feel premium and native
• Shape brand expression across app, web, packaging, and partner-rendered surfaces
• Write — copy and design are not separate disciplines here

What we're looking for

• Built and shipped a design system from scratch at least once
• Flagship-grade craft bar — deep care for materials, motion, typography, and the small details
• Fluent in glassmorphism and neomorphism principles — and know when each is right vs. wrong
• Taste: restrained, tactile, and deeply considered — closer to a well-made object than a SaaS dashboard
• Allergic to "AI-first" UI patterns — chatbot panes, magic-wand icons, generic copilot surfaces
• Strong writer; understands that copy is part of the interface
• Have led design at an early-stage company and know what that actually costs

The role

You'll own the full commercial motion — the first strategic anchor deals and the outbound motion that follows. The anchors are commerce platforms, flagship retailers, and brands whose integrations unlock distribution for everyone else; you hand-sell those yourself. As those anchors go live, you turn them into a repeatable pipeline of brands and merchants plugging in on top. Our first consumer product is the reference implementation and the proof point — you're selling what it runs on. Senior role reporting to the founder, with real input on product direction. You'll build the playbook, close the first deals yourself, and set the standard for how this company sells.

What you'll do

• Close the first strategic anchors — commerce platforms and flagship retailers whose integrations unlock distribution for everyone else
• Land direct web partnerships — individual retailers embedding us into their own storefront experience
• Turn those anchors into a repeatable pipeline of brands and merchants plugging in on top
• Build the outbound motion, pricing rubric, and deal desk from scratch
• Lead integration conversations alongside engineering and product
• Feed structured wins and losses back into product, pricing, and positioning
• Represent the company at the executive level across retail and commerce

What we're looking for

• Landed platform-scale deals at a company like Shopify, Stripe, Klaviyo, Faire, or a comparable commerce or retail-tech business
• Comfortable carrying a bag yourself — have closed six- and seven-figure deals with commerce, operations, or IT buyers
• Equally at home in a boardroom with a VP of DTC and on the phone running discovery the next morning
• Know what a retailer will and won't sign before the draft goes out
• Comfortable selling a product that is still being built
• Excited to build the commercial function from zero — not inherit one

The role

You'll build our first consumer product — launching this year — across every surface it lives on. The native app, the web product, and the OS-level entry points where the product shows up outside the app: NFC, Apple Wallet, Siri shortcuts, system handoff. You pair closely with infrastructure so the APIs and SDK third parties later adopt mirror exactly what we use ourselves.

What you'll do

• Ship the native app (iOS first) and web product from zero to launch
• Build the OS-level entry points: NFC, Apple Wallet, Siri shortcuts, system handoff
• Own the flows that make the product feel alive — the motion, latency, and small details
• Partner with infrastructure engineering on the API and SDK contract — what we use is what third parties get
• Contribute to hiring and shape the early engineering culture

What we're looking for

• Shipped consumer products at real scale
• Fluent across the modern stack: Swift or React Native on the front, TypeScript and a real backend behind it
• Reasoned opinions on native vs. webview, without religion
• Care about craft, motion, and the gap between shipped and polished
• Founding or early-engineer experience at a consumer startup is a strong plus